01
Definitions
In these Terms & Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise:
- "md303" or "the Platform" — refers to the online gaming platform operated under the domain https://md303.vip, including all sub-pages, services, games, and payment facilities made available through that domain.
- "We", "Us", "Our" — refers to md303 and its operating entity, including management, staff, and authorised agents.
- "You", "User", "Player" — refers to any individual who accesses, browses, registers on, or transacts through the md303 platform.
- "Account" — refers to the registered user account created by a Player on md303, which enables access to all gaming, betting, and payment services.
- "Balance" — refers to the total funds held in a Player's md303 Account wallet, denominated in Indonesian Rupiah (IDR).
- "Bonus Funds" — refers to any promotional credits, free spins equivalents, or non-cashable funds credited to a Player's Account as part of a md303 promotion.
- "Real Money Funds" — refers to funds deposited by a Player from their own financial accounts, distinct from Bonus Funds.
- "Wagering Requirement" — refers to the minimum total bet amount a Player must place before Bonus Funds become eligible for withdrawal.
- "KYC" — refers to Know Your Customer identity and age verification procedures required by md303 prior to certain account actions, including withdrawal processing above specified thresholds.
- "WIB" — refers to Western Indonesia Time (UTC+7), the default time zone used for all md303 platform timestamps, draw times, promotion schedules, and support operating hours.
02
Eligibility
Access to and use of the md303 platform is subject to the following eligibility requirements, which must be satisfied at all times while a Player holds an active Account:
- Age: You must be at least 21 years of age. md303 enforces a strict 21+ policy. Any Player found to be under the age of 21 will have their account immediately suspended and all funds held pending verification review.
- Residency: You must be a resident of Indonesia. md303 is designed and operated to serve the Indonesian market. Access from jurisdictions where online gaming is prohibited is not authorised and is entirely at the user's own risk.
- Legal Capacity: You must have the legal capacity to enter into binding agreements. Persons under legal guardianship, those declared legally incapacitated, or those otherwise restricted from entering contracts under applicable law are not eligible to register.
- Not Self-Excluded: You must not be subject to a voluntary self-exclusion agreement on the md303 platform. Players who have activated self-exclusion and attempt to re-register during an active exclusion period will have new accounts closed immediately.
- Accurate Information: You must provide true, accurate, and complete personal information at registration and maintain that information in its current and accurate state throughout the lifetime of your Account.
21+ Only — No Exceptions: md303 takes age verification seriously. Providing false date-of-birth information during registration constitutes a material breach of these Terms & Conditions. md303 reserves the right to withhold all balances from accounts where age fraud is confirmed and to report such cases to relevant authorities.
03
Account Registration
To access md303's gaming and betting services, you are required to complete the registration process and create a personal Account. The following rules apply to all md303 Accounts:
- One Account Per Individual: Each person may register and maintain exactly one Account on md303. The creation of multiple accounts by the same individual — whether under the same or different personal details — is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of all associated balances.
- Account Credentials: You are solely responsible for maintaining the confidentiality of your username and password. md303 will not be held liable for any losses arising from unauthorised access to your Account where such access results from your failure to maintain credential security.
- Accurate Registration Data: All information provided during registration — including your full legal name, date of birth, address, and payment account details — must be accurate and match the identification documents you will be required to provide during KYC verification.
- Account Updates: You must promptly update your Account information in the event of any change to your personal details, particularly your registered bank account number or e-wallet details used for withdrawal.
- Non-Transferability: Your md303 Account is personal to you. You may not transfer, sell, gift, or otherwise make your Account available to any third party. md303 will not process withdrawals to payment accounts held in names that do not match the registered Account holder's identity.
- KYC Verification: md303 reserves the right to request identity verification documents at any point during an Account's lifetime, including at registration, prior to processing a withdrawal, or during a routine compliance review. Required documents typically include a government-issued photo identification (KTP or passport) and, where applicable, proof of payment account ownership.
md303 may delay withdrawal processing until KYC verification is completed to the platform's satisfaction. This is a player protection measure, not a penalty. All verification documents are handled in accordance with md303's Privacy Policy.
04
Deposits & Withdrawals
md303 processes all deposits and withdrawals in Indonesian Rupiah (IDR). The following terms govern all financial transactions on the Platform:
4.1 Supported Payment Methods
md303 supports the following deposit and withdrawal channels:
- Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, and Bank Danamon.
- E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.
Payment methods available to a specific Player may vary depending on account verification status and transaction history. md303 reserves the right to add or remove supported payment methods without advance notice.
4.2 Transaction Limits
- Minimum Deposit: Rp 10.000 per transaction.
- Minimum Withdrawal: Rp 50.000 per transaction.
- Maximum Withdrawal: Subject to account verification status and VIP tier. Standard unverified accounts carry a daily withdrawal cap; verified accounts enjoy higher limits. Contact support for current tier-specific limits.
4.3 Processing Times
- Deposits: Bank transfers are typically credited to your md303 wallet within 1–5 minutes. E-wallet deposits (OVO, DANA, GoPay) are typically instant.
- Withdrawals: md303 targets withdrawal processing within 5 minutes for fully verified accounts during standard operating hours (06:00–24:00 WIB). Withdrawals submitted outside operating hours or requiring additional compliance review may take up to 24 hours.
4.4 Fees
md303 charges zero platform fees on all deposits and withdrawals. Any charges imposed by a Player's own bank or e-wallet provider are the Player's sole responsibility and are not reimbursable by md303.
4.5 Withdrawal Conditions
- Withdrawals will only be processed to a payment account registered in the Player's own verified legal name. Third-party withdrawals are strictly prohibited.
- Players must have wagered their deposit amount at least once before a withdrawal of Real Money Funds will be approved, unless the deposit was made without any active bonus. This condition exists to prevent money-laundering through the platform.
- md303 reserves the right to request additional documentation before processing any withdrawal that it, at its sole discretion, considers unusual or inconsistent with normal account activity.
05
Bonuses & Promotions
md303 offers a range of promotional bonuses to eligible registered Players. All bonuses are subject to the following general terms, in addition to any specific terms published on individual promotion pages:
- Opt-In Requirement: Unless otherwise stated, bonuses must be actively claimed by the Player before or immediately after making a qualifying deposit. md303 does not retroactively apply bonuses to deposits made without opt-in.
- Wagering Requirements: All Bonus Funds carry a wagering requirement that must be completed before the bonus and any associated winnings become withdrawable. The specific wagering multiplier (e.g., 20x, 30x) is stated on the relevant promotion page. The wagering requirement is calculated on Bonus Funds only, not on Real Money Funds, unless explicitly stated otherwise.
- Eligible Games: Not all games contribute equally to wagering requirements. Live casino table games, certain jackpot slots, and sports bets may have reduced contribution percentages. Full contribution tables are published on the promotions page.
- Expiry: Bonus Funds and associated wagering requirements expire within the time period stated on the relevant promotion page (typically 7–30 calendar days from the date of credit). Expired bonus funds are forfeited without compensation.
- One Bonus at a Time: Players may hold only one active bonus at a time. Depositing and claiming a new bonus while a previous bonus is still active will cause the previous bonus and any associated winnings to be forfeited.
- Maximum Withdrawal from Bonus: Unless a promotion explicitly states otherwise, winnings generated from Bonus Funds are subject to a maximum withdrawal cap. Players who generate winnings in excess of the cap during the bonus period will have their withdrawable amount limited to the stated cap.
- Abuse and Exploitation: md303 maintains a zero-tolerance policy on bonus abuse. This includes, but is not limited to, opening multiple accounts to claim bonuses multiple times, coordinated wagering strategies designed to eliminate risk on bonus funds, and deposit-then-withdraw patterns that exploit promotional crediting. md303 reserves the right to void bonuses, cancel associated winnings, and suspend accounts where abuse is identified.
Important: Seasonal promotions tied to Indonesian cultural events — including Idul Fitri, Ramadhan, Nyepi, and Indonesian Independence Day — are subject to the same general bonus terms as standard promotions unless explicitly stated otherwise on the promotion page.
06
Game Rules & Fair Play
md303 provides access to a broad range of gaming products, including live casino games, slots, sports betting, and poker tournaments. The following rules apply across all game categories:
- Game Outcomes: All games offered on md303 are sourced from independently certified studios (including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, Habanero, and Spribe). RNG-based games use certified random number generation. Live dealer games are streamed in real time with no alteration to outcomes. md303 does not manipulate, adjust, or influence game outcomes in any way.
- Sportsbook Betting Rules: Sports bets — including single bets, Asian Handicap, Over/Under, and mix parlay (multi-leg accumulators) — are subject to the specific rules published in the md303 Sportsbook Rules section. In the event of a match cancellation, postponement, or force majeure event, standard void-bet rules apply as outlined in the Sportsbook Rules.
- Void Bets and Game Malfunctions: In the event of a technical malfunction, disconnection, or game error that prevents a round from completing normally, the affected bet may be voided and the wagered amount returned to the Player's balance. md303 is not liable for any winnings that a Player claims would have been earned had the malfunction not occurred.
- Prohibited Conduct: The following conduct is strictly prohibited and will result in immediate account suspension and forfeiture of balances:
- Use of automated scripts, bots, or software to interact with any md303 game or betting interface.
- Collusion between Players in poker tournaments or any other multiplayer game format.
- Exploiting software bugs or game errors to generate unfair winnings.
- Placing bets on both sides of a market simultaneously across multiple accounts (arbitrage abuse).
- Poker Tournaments: md303 poker tournaments are governed by published tournament rules including blind structures, late registration windows, prize pool distributions, and satellite qualification conditions. By registering for a tournament, Players agree to the full tournament rules as published at the time of registration.
07
Responsible Gaming
md303 is committed to promoting responsible gaming and providing tools that allow Players to manage their gaming activity. Gaming should be an enjoyable form of entertainment; it should never be viewed as a source of income or a method of recovering financial losses.
- Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their Account at any time through the account settings dashboard. Deposit limit reductions take effect immediately. Increases to existing limits are subject to a mandatory 72-hour cooling-off period before they take effect.
- Session Time Reminders: Players may configure session duration alerts that notify them when they have been actively logged in and gaming for a specified period of time.
- Cooling-Off Periods: Players may request a temporary suspension of their Account for a period of their choosing (minimum 24 hours, maximum 6 months). During a cooling-off period, the Player will be unable to log in, deposit, or place bets. Cooling-off requests are processed within 24 hours and cannot be reversed during the active period.
- Self-Exclusion: Players who feel that gambling has become a problem may request permanent self-exclusion from md303. Once a permanent self-exclusion is confirmed, the Player's Account will be permanently closed and they will be prohibited from re-registering. All remaining Real Money Funds in the Account at the time of exclusion will be returned to the Player's registered bank account or e-wallet after the mandatory verification period.
- Underage Gambling Prevention: md303 enforces a strict 21+ policy. md303 encourages parents and guardians to use internet filtering tools to prevent minors from accessing gambling websites. If you become aware that a minor has accessed md303, please contact support immediately.
If you believe your gambling has become a problem, please visit the md303 Responsible Gaming page for full guidance on our player protection tools, or contact our support team at any time via the contact details in Section 14.
08
Intellectual Property
All content, materials, software, graphics, logos, trademarks, and intellectual property displayed on or incorporated into the md303 platform are the exclusive property of md303 or its licensed content providers. Nothing in these Terms & Conditions grants you any right, licence, or interest in any intellectual property owned by or licensed to md303.
- You may not copy, reproduce, distribute, republish, transmit, display, or create derivative works from any md303 content without prior written authorisation from md303.
- Game content, including audio, visual elements, and software code, is owned by or licensed from the relevant game studios (Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, Habanero, Spribe, and others). All studio-specific intellectual property rights are retained by those studios.
- The md303 name, logo, and associated branding elements are proprietary marks of md303. Unauthorised use of these marks in any context — including on social media, affiliate websites, or promotional materials — without written consent is strictly prohibited.
09
Limitation of Liability
To the fullest extent permitted under applicable law, md303's liability to any Player is limited as follows:
- No Warranty: The md303 platform is provided on an "as is" and "as available" basis. md303 makes no warranty, express or implied, regarding the uninterrupted availability of the platform, the accuracy of odds or game outcomes, or the fitness of the platform for any particular purpose.
- Service Interruptions: md303 shall not be liable for any losses, costs, or damages arising from planned or unplanned service interruptions, platform maintenance, technical faults, third-party provider outages, or force majeure events including but not limited to natural disasters, civil unrest, or telecommunications infrastructure failures in Indonesia.
- Internet Connectivity: md303 is not responsible for losses resulting from a Player's internet connection failure, device malfunction, or browser incompatibility during an active gaming session.
- Maximum Aggregate Liability: In no event shall md303's aggregate liability to any individual Player for any cause of action exceed the total Real Money Funds deposited by that Player in the 30 calendar days immediately preceding the event giving rise to the claim.
- Consequential Losses: md303 is not liable for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, loss of data, or reputational harm, arising from your use of or inability to use the md303 platform.
10
Account Suspension & Termination
md303 reserves the right to suspend, restrict, or permanently terminate any Player Account at any time, with or without advance notice, in the following circumstances:
- Breach of any provision of these Terms & Conditions.
- Provision of false, misleading, or fraudulent information during registration or KYC verification.
- Discovery that the Account holder is under 21 years of age.
- Suspected or confirmed money laundering, fraud, or financial crime activity.
- Creation of duplicate accounts by the same individual.
- Bonus abuse, collusion, use of automated software, or any other form of prohibited conduct as defined in Section 6.
- Chargebacks or disputed transactions initiated by the Player against md303 through their bank or e-wallet provider without first attempting to resolve the dispute through md303's support team.
- Inactivity: Accounts with no login activity for a continuous period of 12 months may be designated dormant. md303 will send a notification to the registered contact details before a dormancy designation takes effect. Dormant account balances remain the Player's property and will be returned upon identity-verified request.
In the event of account termination for cause, md303 reserves the right to withhold balances pending a full compliance investigation. Where a breach is confirmed, forfeited balances will not be returned. Where an investigation concludes that no breach occurred, verified Real Money Funds will be returned to the Player's registered payment account within 5 business days.
11
Privacy & Data
The collection, storage, and use of personal data by md303 is governed by the md303 Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account, you consent to the data practices described in the Privacy Policy.
- md303 collects personal information — including name, date of birth, address, identification document details, and payment account information — for the purposes of account management, KYC verification, fraud prevention, and regulatory compliance.
- md303 does not sell or rent personal data to unaffiliated third parties for marketing purposes.
- md303 may share data with third-party payment processors, identity verification services, and game studios to the extent necessary to deliver the platform's services.
- All data is transmitted and stored using industry-standard encryption. md303 maintains a 256-bit SSL-secured environment across all platform touchpoints.
For full details on data collection practices, retention periods, and your rights as a data subject, please review the md303 Privacy Policy.
12
Amendments to These Terms
md303 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Changes to the Terms will be communicated to registered Players via the email address associated with their Account and by posting a revised version on this page with an updated effective date.
- Continued use of the md303 platform following the posting of revised Terms constitutes acceptance of those revised Terms. If you do not agree to a revised version of the Terms, you must cease using the platform and request Account closure prior to the effective date of the changes.
- For material changes — defined as changes that significantly affect Player rights, bonus conditions, withdrawal rules, or responsible gaming tools — md303 will provide a minimum of 14 calendar days' notice before the revised terms take effect.
- Non-material changes (such as typographical corrections, clarifications of existing policy, or addition of new supported payment methods) may take effect immediately upon posting.
13
Governing Law & Disputes
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which md303 holds its operational authorisation.
- Dispute Resolution: In the event of a dispute between a Player and md303, the Player must first contact md303's customer support team to attempt informal resolution. md303 will respond to formal dispute submissions within 5 business days.
- Escalation: If a dispute cannot be resolved informally within 30 calendar days of the initial submission, either party may escalate the matter to the relevant dispute resolution body as designated by md303's licensing authority.
- Language: These Terms & Conditions are written in English. In the event of any inconsistency between an English version and any translated summary, the English version shall prevail.
- Severability: If any clause or provision of these Terms is found to be invalid, unlawful, or unenforceable, that clause shall be severed from the remainder of the Terms, which shall continue in full force and effect.
14
Contact
If you have questions about these Terms & Conditions, wish to submit a formal dispute, or need assistance with your md303 Account, please contact our support team using the details below:
Support Email: [email protected] — please include your registered username and a clear description of your query or dispute. Our team responds within 24 hours, 365 days a year including all Indonesian public holidays.
md303's customer support team is available 24 hours a day, 7 days a week via live chat on the platform and via email. Support agents are available in both English and Indonesian to ensure that all Players can communicate effectively regardless of language preference.
For responsible gaming support — including activation of deposit limits, cooling-off periods, or self-exclusion — please visit the Responsible Gaming page or contact support directly. Responsible gaming requests are treated with the highest priority and processed ahead of standard support queue times.
For general inquiries about md303's platform, games, or policies, you may also visit our FAQ page, which covers the most common questions from Indonesian Players regarding registration, payments, bonuses, and game rules.